1. Introduction

Welcome to Aura India. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit enquiries, or engage our services. By accessing or using our website (“Site”) or submitting your information to us, you consent to the terms of this Privacy Policy.

2. Who We Are

Aura India is a venue-rental business specialising in lakeside wedding and event venues. When we refer to “we”, “us”, or “our”, we mean Aura India and its affiliates.

3. What Information We Collect

3.1 Information You Provide

We collect personal data you voluntarily provide, for example:

• Your full name, email address, telephone/mobile number;
• Event or venue enquiry details (date, type, number of guests, budget, etc.);
• Billing or payment information (if you make a booking);
• Any other information you provide in communications, enquiries or forms on the site.

3.2 Information Collected Automatically

When you visit our Site we may automatically collect certain data via cookies and similar technologies, including:

• Your IP address, device type, browser type and version, operating system;
• Date and time of your visit, pages viewed, referral/exit pages;
• Geographic region (approximate) based on IP;
• Interaction data (e.g., buttons clicked, forms submitted).

3.3 Information from Third-Parties

We may receive information about you from third-party service providers, integrations, analytics providers or marketing platforms.

4. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and provide you information about our venue rental services;
• To manage and fulfil bookings, including payment, contracts, venue setup and communication;
• To send you promotional offers, updates and newsletters (if you’ve opted in);
• To improve our website, services, user experience and marketing strategies;
• To carry out analytics, reporting, trend-analysis and internal research;
• To comply with legal or regulatory obligations, enforce our terms and protect our rights.

5. Sharing Your Information

We do not sell your personal data to third parties. We may share your information:

• With trusted service providers (e.g., payment processors, marketing platforms, CRM providers) who help us operate our business and who are bound by confidentiality and data-protection obligations;
• With our affiliates or business partners where relevant (e.g., event planners, decorators, caterers) and only for the purposes you have consented to or as required for your event;
• When required by law, court order or regulatory obligation;
• In connection with a business transaction (merger, sale, acquisition) subject to terms ensuring continued protection of your data.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, maintain session state, analyse site traffic and personalise content and offers. You may manage or disable cookies via your browser settings, though this may affect site functionality.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected (booking management, marketing, analytics) and to comply with legal or regulatory requirements. When no longer required, we will securely dispose of or anonymise the data.

8. International/Data Transfers

If we transfer your personal data to countries other than India, we will ensure appropriate safeguards are in place consistent with applicable law.

9. Security of Your Data

We implement appropriate technical, administrative and organisational measures to protect your personal data against unauthorised access, disclosure, destruction or loss. However, no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data including:

• The right to access, correct, update or delete your data;
• The right to object to or restrict processing;
• The right to withdraw consent (where processing is based on consent);
• The right to data portability;
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below. We will respond as required by applicable law.

11. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent. If you believe we may have collected such data, please contact us and we will take appropriate steps.

12. Links to Other Websites

Our Site may include links to other websites operated by third parties. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of those third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. When we make material changes, we will update the “Last Updated” date above and, where required, provide notice. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the practices described herein, you may contact us at: